First withdrawal area

Why Does Wsm Casino Ask for KYC?

Every licensed operator has to confirm who is playing, so Wsm Casino checks your identity, and the review usually takes 47 hours.

Send My Documents

MGA LicensedLicense MGA/B2C/202/2013, regulated by the Malta Gaming Authority since 2013.

Six check details

The KYC Details at a Glance

Wsm Casino keeps this part short and predictable: one review, one answer, no surprises later.

Who reviews

Wsm Casino Ltd.

Licence

Malta Gaming Authority, MGA/B2C/202/2013

Review time

47 hours

Latest point

Before the first withdrawal

Check email

[email protected]

Age checked

18+

Pass it first time

Follow These Four Steps

The order below is how Wsm Casino reads a file fastest, so nothing comes back to you twice.

Corners In Frame

Open the verification area and send a photo identification page with all four corners visible, sharp, and free of glare or fingers across the text.

Name and Address Match

Attach proof of address issued recently, showing your name and the address in your Wsm Casino profile exactly, with a clear date on the page.

Before You Blur It

Paying by card means a payment card image: shoot both sides, mask the middle digits if you like, and keep your name and the last four numbers readable.

Waiting, Not Chasing

Once submitted, the queue runs on its own; you can keep browsing, and the answer lands by email. Replies take up to 47 hours, and a fresh, sharp file settles it sooner.

What to send

Which Papers Does Wsm Casino Read?

Wsm Casino asks for the smallest set that answers the question, and each one below does a separate job.

Photo identification

ConfirmsThat you are who you say

Must showFull face, name, date of birth, expiry

Proof of address

ConfirmsWhere you actually live

Must showYour name, full address, issue date

Payment card image

ConfirmsThe card is yours to use

Must showCardholder name, last four digits

A Cleaner Upload Next Time

Name on the Bill. The name on the bill does not match your account, often after a move or a marriage. Send the document in your current name Add the paper that links both names

Out-of-Date Licence. An expired licence or passport no longer proves anything, because the photo and the expiry date are read together. Renew the ID before you send it Upload the new card, front and back

A Pass on the First Look. A file that is cropped, brightened or stitched together looks altered, so the reader cannot trust the corners or the edges. Upload the untouched original photo Keep all four corners visible

Clarity on a Routine Ask

A licence notice sits at the foot of every page: Malta Gaming Authority, MGA/B2C/202/2013. That licence is why a casino must ask where money comes from. The ask is routine rather than personal, and the licence sets the same rule for every player.

Depending on your situation, one or two of these may be requested.

Recent bank statements
Payslips from your employer
Notice of tax assessment
Contract from a property sale
Savings account statements

No Surprise Requests

Trigger Points in Plain Words

Most players fear a check will freeze their winnings, so here is where it starts and why.

The Day You Register

At registration the date of birth you give is matched against the photo ID, so nobody under 18 opens an account.

More Room to Deposit

A higher deposit limit on the limits screen brings a request, because larger sums mean the team confirms the money is yours.

Why Did the Check Stop?

An address box that differs from the bill you send stops the check until both say the same thing.

A Hold Note Appears

A hold note on your first withdrawal is the licence at work: the check must be finished before the money leaves.

Fewer Hiccups

Your Withdrawal Is Waiting On The Check

After these six answers you will know who asks, what gets refused and what happens next.

Is Wsm Casino Actually Licensed By Anyone?+

Yes. Wsm Casino Ltd. holds a licence from the Malta Gaming Authority, number MGA/B2C/202/2013, and has done since 2013. That licence is what obliges the casino to run identity and anti-money-laundering checks on every player.

Can I Verify After My First Withdrawal Request?+

No. The licence requires the check to be complete at the latest before your first withdrawal, and it can arrive much sooner, at registration or when you make your first deposit. Keep the papers ready rather than waiting.

What Happens If A Photo Gets Rejected?+

You get a short note naming what failed, usually glare, cropped corners or a mismatch with the address. Take a fresh shot of that single page in even light and send it through again. Only the failed item needs redoing, not the whole set.

Will I Have To Send The Same Files Again?+

Usually no. Once a document has been accepted it stays on file, so the same passport or bill is not requested twice. A new upload comes only if a card expires, an address changes or the source of funds check needs a fresh statement.

Is It Safe To Send My Passport Photo?+

Yes. Uploads travel over 128-bit SSL encryption and are kept for the identity and anti-money-laundering checks only. Wsm Casino is audited by eCOGRA, QUINEL and iTech Labs, so how those files are handled gets reviewed from outside too.

What If My Name Changed Since Signing Up?+

Send the document showing the new name together with the one that proves the change, such as a marriage certificate, to [email protected]. The account details are then matched to the current name so payouts reach the right person. Until that match is made, a withdrawal waits.